BUSINESS EBAY

A dissatisfied customer will leave negative

feedback, and negative feedback is to be avoided

at all costs. That one piece of negative feedback

will always cost you more than it would have to

deal with the complaint, whatever the value of the

items you sell. You should consider any positive

feedback percentage under 100% to be an absolute

disaster, and a personal failure on your

I can answer this question for you right now: the

answer is ‘yes’. In fact, the answer is ‘YES!’ -

the biggest yes you’ve ever heard. Of the course

the customer is always right. If you want to be a

successful eBay seller, you should go miles out

of your way to make sure every single one of your

customers is 100% satisfied, however much time or

money it might cost you.